Privacy policy

Happy Shrinkers (Pty) Ltd: Last updated: May 30, 2026

Who We Are

Happy Shrinkers (Pty) Ltd is a South African company operating the website www.happyshrinkers.com and selling the Fat Loss Unlock Bundle and related products. When you use our website or purchase from us, we collect and process certain personal information. This policy explains what we collect, why we collect it, and how we protect it.

We are committed to complying with the Protection of Personal Information Act 4 of 2013 (POPIA), South Africa's data protection legislation.

For any privacy-related queries, contact us at: info@happyshrinkers.com

What Personal Information We Collect

When you visit our website or place an order, we may collect the following:

Information you provide directly:

  • Full name
  • Delivery address
  • Email address
  • Phone number
  • Order and payment details (processed securely via our payment provider - we do not store card details)

Information collected automatically:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on site
  • Referring website or advertisement

Information collected through your purchase:

  • Order history
  • Correspondence with our customer service team
  • Refund or return requests

Why We Collect Your Information

We use your personal information only for legitimate business purposes, including:

  • Processing and fulfilling your order
  • Sending order confirmations and shipping updates
  • Responding to customer service queries
  • Sending marketing emails if you have opted in (you can opt out at any time)
  • Improving our website and product offering
  • Complying with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Third Parties Who Process Your Data

To operate our business, we share your information with trusted service providers who process it on our behalf. These include:

Shopify: our e-commerce platform, which hosts our store and processes order data. Shopify's privacy policy is available at shopify.com/legal/privacy.

Payfast / Payment Processors: your payment is processed securely by our payment gateways. We do not store or have access to your full card details.

Courier Partners: your name, address, and contact number are shared with our courier service solely for the purpose of delivering your order.

Meta (Facebook and Instagram): we use the Meta Pixel on our website to measure the effectiveness of our advertising and to show relevant ads to people who have visited our site. Meta may collect browsing data through this pixel in accordance with their own data policy. You can manage your ad preferences at facebook.com/ads/preferences.

Email Marketing Platform: if you have opted in to receive marketing emails, your name and email address are stored on our email marketing platform to send you communications from Happy Shrinkers.

All third-party service providers are required to handle your data securely and only for the purposes for which it was shared.

Cookies

Our website uses cookies - small text files stored on your device to improve your browsing experience, remember your preferences, and support our advertising and analytics functions.

Types of cookies we use:

  • Essential cookies required for the website to function (e.g. your shopping cart)
  • Analytics cookies help us understand how visitors use our site
  • Marketing cookies used by Meta Pixel and other advertising tools to measure and deliver relevant ads

You can disable cookies in your browser settings, but this may affect how parts of the website function.

Your Rights Under POPIA

As a South African resident, you have the right to:

  • Know what personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal obligations)
  • Object to the processing of your personal information for direct marketing purposes
  • Lodge a complaint with the Information Regulator of South Africa at inforegulator.org.za

To exercise any of these rights, email us at info@happyshrinkers.com with the subject line: Privacy Request.

Direct Marketing and Opt-Out

If you have purchased from us or opted in to receive communications, we may send you emails about products, offers, and program updates. Every marketing email includes an unsubscribe link. You can also opt out at any time by emailing info@happyshrinkers.com with the subject line: Unsubscribe.

Children Under 18

Our products and website are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted personal information to us, please contact us and we will delete it promptly.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Payment transactions are encrypted and processed by our payment provider. We do not store credit or debit card details.

How Long We Keep Your Data

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are typically retained for 5 years for tax and legal compliance purposes.

Changes to This Policy

We may update this policy from time to time. The most current version will always be available on our website with the date of last update clearly displayed. Continued use of our website after any update constitutes acceptance of the revised policy.

Contact Us

For any questions, concerns, or requests relating to this privacy policy:

Email: info@happyshrinkers.com Website: www.happyshrinkers.com Company: Happy Shrinkers (Pty) Ltd, South Africa